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Big Septic Service

BIG Excavation Corp's MARKETING & CONTACT POLICY

Version 1.0 Effective Date: June 1, 2024
Note: This Policy is for SMS Marketing

At BIG Excavation we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing & contact service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, or inquiries, etc. You can Opt-in to receive these SMS messages, OR OPT-out by replying 'STOP'. See more below. 

USE OF PHONE NUMBERS FOR SMS 
Your phone numbers are primarily used to provide you and only you, with personalized services, updates, and confirmation of services. These text messages may relate to our products, services, discounts, or updates. SMS messaging charges may be applied by your carrier.

WE DO NOT SHARE OR SELL SMS opt-in, or phone numbers or any customer information. We will only share your phone number with our SMS provider, subject to their privacy policy. We use RingCentral to send SMS communications to those who have requested a text communication. Please view RingCentral's privacy policy here https://www.ringcentral.com/legal/last-update-july-29-2024/privacy-notice.html.

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OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving marketing SMS from us, you can opt out by
-Texting STOP to opt-out or, 
-Texting UNSUBSCRIBE to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

ACCESS TO PROMOTIONS AND DISCOUNTS
You do not need to sign up for SMS Messages to receive information about current promotions.  Discounts & Promotions are available for a limited time and may be changed or removed at any time. 

CHANGES TO THIS POLICY
We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. 
We thank you and if you have any questions or concerns about this policy, please feel free to contact us at 508-660-1300